{"id":6943,"date":"2016-09-13T18:19:29","date_gmt":"2016-09-13T18:19:29","guid":{"rendered":"http:\/\/www.blue.rawideas.ro\/en\/?page_id=6943"},"modified":"2016-10-08T17:41:21","modified_gmt":"2016-10-08T17:41:21","slug":"services","status":"publish","type":"page","link":"https:\/\/www.blue-point.ro\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"[mk_page_section bg_image=”http:\/\/www.blue-point.ro\/wp-content\/uploads\/2016\/09\/servicii-nou-bluepoint-en.jpg” bg_color=”#ffffff” bg_position=”center top” bg_repeat=”no-repeat” bg_stretch=”true” enable_3d=”true” video_loop=”false” min_height=”500″ full_width=”true” padding_top=”0″ padding_bottom=”0″ skip_arrow=”true” skip_arrow_skin=”dark” visibility=”hidden-sm” sidebar=”sidebar-1″][vc_column][\/vc_column][\/mk_page_section][vc_row fullwidth=”true” css=”.vc_custom_1465240717378{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row fullwidth=”true” fullwidth_content=”false” css=”.vc_custom_1465241418587{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column width=”1\/3″][mk_icon_box2 icon_size=”48″ icon=”mk-icon-support” icon_color=”#003161″ icon_hover_color=”#21ade0″ title=”INBOUND SOLUTIONS”][\/mk_icon_box2][vc_column_text]We receive our customers\u2019 requests by phone, email and live chat to offer the best answers and solutions.[\/vc_column_text][vc_accordions open_toggle=”-1″ container_bg_color=”#ffffff”][vc_accordion_tab title=”Infoline “][vc_column_text]We offer updated information on the products, services and promotions offered by your company and we evaluate the success of the actions we deploy. Our team is trained for this type of contact and we are recommended by our experience.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Technical support “][vc_column_text]We answer to technical support requests and we offer assistance in solving complaints from customers in order to consolidate your business relationship.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Customer Care”][vc_column_text]Our operators are ready to answer in real-time to your customers\u2019 requests. A wide experience in the customer service industry and the latest solutions of assistance allow us to solve fast all requests sent by phone, chat or email.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Commercial assistance”][vc_column_text]We offer commercial assistance for the purchased products, including necessary details on our solutions and services to maintain a good connection between our client companies and their consumers in the market.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Marketing campaigns management”][vc_column_text]We manage multiple types of marketing campaigns to help our client companies identify their target audiences in order to contact their future customers. Our marketing campaigns help our clients build a stronger brand image and create new sales opportunities.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordions][\/vc_column][vc_column width=”1\/3″][mk_icon_box2 icon_size=”48″ icon=”mk-li-users” icon_color=”#003161″ icon_hover_color=”#21ade0″ title=”OUTBOUND SOLUTIONS”][\/mk_icon_box2][vc_column_text]We offer a number of specific call center services \u2013 B2B and B2C.[\/vc_column_text][vc_accordions open_toggle=”-1″ container_bg_color=”#ffffff”][vc_accordion_tab title=”Telemarketing and Telesales”][vc_column_text]We assist you in extending your customer portfolio and improving overall costs by using a large range of communication channels to promote your product benefits.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Surveys”][vc_column_text]Our wide experience recommends us for running customer surveys for companies that need information on the industry they are part of. By employing various surveys on a large array of existing customers and prospects, Blue Point is able to deliver important data on the market of interest.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Market research”][vc_column_text]We are trained to contact existing and potential customers in order to obtain valuable information that provides objective analyses which can influence in a positive manner sales growth.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Lead generation”][vc_column_text]We can help our clients increase the sales efficiency through multiple solutions of contact. At the same time, our operators are ready to contact potential market customers and create a sales strategy to assist our clients.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Loyalty programs”][vc_column_text]Creating and nurturing a positive relationship with your existing customers is much cheaper in the long run that investing additional sums of money to attract new ones. For this reason, loyalty programs that are created to retain customers are a priority for any company.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordions][\/vc_column][vc_column width=”1\/3″][mk_icon_box2 icon_size=”48″ icon=”mk-li-inbox” icon_color=”#003161″ icon_hover_color=”#21ade0″ title=”OPTIMIZATION SOLUTIONS”][\/mk_icon_box2][vc_column_text]Any company needs optimization services to improve its internal and external activities, which led our company to offering a mix of additional solutions: Door to Door, direct marketing or database administration.[\/vc_column_text][vc_accordions open_toggle=”-1″ container_bg_color=”#ffffff”][vc_accordion_tab title=”Complete services: Door to Door”][vc_column_text]We use this service to initiate contact with customers that want to purchase your products and we make sure they reach their destination as fast as possible.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Direct marketing”][vc_column_text]We coordinate direct marketing campaigns to initiate communication with existing and potential customers and to promote products or services that your company offers by using a wide range of tools, from phone and live chat to email and SMS.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Database administration”][vc_column_text]One of the most demanding activities which require time and attention to details is a database administration. That\u2019s why, we organized a number of teams to assist your company by taking over this sort of activity. Our operators have been very well trained to cover multiple fields of activities and market interests.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordions][\/vc_column][\/vc_row][vc_row fullwidth=”true” padding=”0″][vc_column][mk_button dimension=”flat” size=”xx-large” icon=”mk-moon-bubble-dots” url=”http:\/\/www.blue-point.ro\/en\/contact\/” fullwidth=”true” margin_bottom=”0″ bg_color=”#25a4d6″ btn_hover_bg=”#003161″ btn_hover_txt_color=”#ffffff”]Contact Us[\/mk_button][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[mk_page_section bg_image=”http:\/\/www.blue-point.ro\/wp-content\/uploads\/2016\/09\/servicii-nou-bluepoint-en.jpg” bg_color=”#ffffff” bg_position=”center top” bg_repeat=”no-repeat” bg_stretch=”true” enable_3d=”true” video_loop=”false” min_height=”500″ full_width=”true” padding_top=”0″ padding_bottom=”0″ skip_arrow=”true” skip_arrow_skin=”dark” visibility=”hidden-sm” sidebar=”sidebar-1″][vc_column][\/vc_column][\/mk_page_section][vc_row fullwidth=”true” css=”.vc_custom_1465240717378{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row fullwidth=”true” fullwidth_content=”false” css=”.vc_custom_1465241418587{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column width=”1\/3″][mk_icon_box2 icon_size=”48″ icon=”mk-icon-support” icon_color=”#003161″ icon_hover_color=”#21ade0″ title=”INBOUND SOLUTIONS”][\/mk_icon_box2][vc_column_text]We receive our customers\u2019 requests by phone, email and live chat […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.blue-point.ro\/en\/wp-json\/wp\/v2\/pages\/6943\/"}],"collection":[{"href":"https:\/\/www.blue-point.ro\/en\/wp-json\/wp\/v2\/pages\/"}],"about":[{"href":"https:\/\/www.blue-point.ro\/en\/wp-json\/wp\/v2\/types\/page\/"}],"author":[{"embeddable":true,"href":"https:\/\/www.blue-point.ro\/en\/wp-json\/wp\/v2\/users\/1\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www.blue-point.ro\/en\/wp-json\/wp\/v2\/comments\/?post=6943"}],"version-history":[{"count":0,"href":"https:\/\/www.blue-point.ro\/en\/wp-json\/wp\/v2\/pages\/6943\/revisions\/"}],"wp:attachment":[{"href":"https:\/\/www.blue-point.ro\/en\/wp-json\/wp\/v2\/media\/?parent=6943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}