WHO WE ARE
Blue Point emerged in 2007 on the local Romanian market with the intention of bringing real value and excellence in the customer service industry. From that moment on, our company deployed multiple efforts to evolve in a flexible manner and approach each project and client in a singular way.
We are a team of professionals and we are ready to be next to your company all the way. Our passion is reflected in every project we start and we are interested in long-term partnerships.
We are driven to conform to the highest standards of quality and we are proud to have secured certification ISO 9001:2008, which represents a recognition of our company’s efforts for data protection and a commitment to our partners that Blue Point is here to stay.
5 REASONS FOR YOUR COMPANY TO CHOOSE US
WE UNDERSTAND YOUR BUSINESS
We know a call center stands as the main interface between you and your customers in the market. For this reason, we take the time to understand your business and your brand identity.
WE ARE PRESENT ON LOCAL AND REGIONAL MARKETS
We have 10 years’ experience in the customer services market. Along the years, we have engaged in various projects and we worked with clients from a range of business industries: communications, healthcare, auto, media, FMCG, etc.
WE WORK BY WELL-DEFINED AND TRANSPARENT PROCEDURES
We respect a well-defined work methodology. You will know from the start what you get and how you can measure our efficiency.
WE OFFER CUSTOM-BUILT SERVICES
Every client we serve comes with different needs. That’s why we look for the best approach and the most suitable solutions, according to every business.
PEOPLE ARE OUR MOST IMPORTANT RESOURCE
We believe in people and we invest in their development. Our agents are well-trained professionals and every project is accepted after a thorough analysis.