We build positive experiences in every point of contact. Your objectives are our objectives.

Our customer care solutions cover a large range of areas and many industries. We are proud to offer customized solutions for our clients and we are considered a reliable partner in the customer service industry.

  • The high level of professional expertise in Blue Point towards satisfying each client’s needs makes this company one of a kind in the Romanian business landscape. Their strong points are derived from the importance given to superior training sessions offered to project managers, team leaders and the call center agents who have always proved invaluable in assisting us. Blue Point benefits, at the same time, by a solid IT and communications infrastructure that proved to be the perfect match for our needs. Additionally, all circumstances that occurred were solved fast. As a final point, I have to put a high emphasis on Blue Point’s vision, experience and management skills. Thank you very much!

    Augustin Abraham Marketing Research Director – CURS (Center for Urban and Regional Sociology)
  • We appreciate Blue Point high standards and we consider they stand out by delivering: fast and professional services, attention to clients' needs, flexibility and great communication while complying with all information security standards. Starting with 2009, from the beginning of our collaboration, Blue Point managed to impose the principles of professionalism by building a partnership based on mutual respect and focused on delivering results. We are convinced that further on, Blue Point will continue to deliver excellent services and will remain one of the most reliable partners for Ţiriac Auto.

    Ciprian Andru CRM Coordinator & Logistics Management, Ţiriac Auto
  • We will soon celebrate one year of collaboration with Blue Point and I can confirm our partnership demonstrated its efficiency. We won a solid associate who remained close to us and contributed in a high degree to the success of an important DHL project. We found a team that you can rely on, able to deliver a fast response to any request by remaining open to suggestions. Thank you, Blue Point, our reliable partner!

    Oana Mandicescu Customer Service Director, DHL International Romania
  • We are connected to Blue Point by a 6 year-long partnership built on trust. Blue Point professionals are most of the times the first point of contact with consumers asking for information on our products and our company. For us, it is important to work as a single team and we've always appreciated Blue Point's receptive approach to understanding our business while offering the necessary respect to our clients.

  • We are glad to find in Blue Point a long-term partner who understands the challenges we meet and is always driven by results and quality. Across our collaboration period, we valued their focus on professionalism, support and high performance. We recommend Blue Point for we consider them to be a trustful partner who has constantly displayed a flexible and proactive attitude towards our projects.

    ELENA NICOARĂ Customer Service Lead, Tarsago (Reader’s Digest)